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[Third-Party Maintenance Case] Utilization of Client PCs in Medical Information Systems for Extended Lifespan

Eliminate the discrepancy in maintenance periods between servers and PCs, and utilize it for the extended lifespan of client PCs! Here’s an example of a case where approximately 200 units were contracted for maintenance over three years!

We would like to introduce a case where we utilized "interim maintenance" to extend the lifespan of client PCs and eliminate the discrepancy in maintenance periods between PCs and servers that we handled. The customer faced a challenge where the maintenance periods for the server and client PCs in their electronic medical record system were different, resulting in the PC being left without maintenance. Given that they are a medical institution, they could not afford to stop the system, which required a flexible response. Therefore, we proposed PC maintenance as part of the "interim maintenance" service. To ensure rapid response in case of failure, we suggested a preemptive send-back maintenance plan, and they contracted for maintenance on approximately 200 units for three years. [Case Overview] - Industry: Medical Institution - Location of Maintenance Target Equipment: Ichikawa City, Chiba Prefecture - Purpose/Effect: Extend lifespan until replacement, align lifecycle, PC maintenance *For more details, please download the PDF or feel free to contact us.